Shipping policy

Yourequitenice.com Shipping Policy

Last Updated: 30/01/24

Welcome to Yourequitenice.com! We are committed to delivering your orders efficiently and safely. Please review our shipping policy below:

Processing Time

Orders are typically processed within [1-3] business days. This includes verifying your order, quality checks, and packaging.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time varies depending on your location and the shipping options available. Typical delivery time is between 3-7 business days.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Yourequitenice.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged/Lost Orders

If your product has been damaged or lost during shipping, please contact us immediately at hello@yourequitenice.com
Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently ship worldwide/select countries. Shipping charges and delivery times for international orders vary.

Returns Policy

If you are not happy with your order, please contact us within 7 days of receiving it for a full refund and instructions on how to return it. You may be liable for the cost of the return.

Cancellation Policy

You are able to cancel your order by 12am the same day of ordering without paying a cancellation fee, any orders after 12am of the day of order may be subject to a cancellation fee which will be no more than 50% of the original order. We will do our best to limit any cancellation fees.

Contact Information For any queries regarding our shipping policy, please contact us at hello@yourequitenice.com